Privacy Policy

To provide a safe and functional service, we process the following types of information:

• Identity and Contact: Name, email address, and date of birth to verify 18+ status.
• Technical and Device: IP address, browser type, operating system, and hardware identifiers.
• Usage and Activity: Records of how you interact with our platform and specific features.
• Transactional: Details regarding account activity and history where applicable.
• Support Communications: Logs of correspondence when you contact our help desk.

We process your information based on several grounds:

• Contractual necessity: To manage your account and provide the services requested.
• Legitimate interests: To ensure platform security and prevent fraudulent activity.
• Consent: Where you have opted-in to specific marketing or analytical features.
• Legal obligation: To comply with regulations regarding age verification and reporting.

Your information is primarily used to facilitate account registration, provide efficient customer support, and maintain the technical integrity of the platform. We also use data to monitor for prohibited conduct and to enhance the security of our digital infrastructure.

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Once data is no longer required, it is securely deleted or irreversibly anonymized.

We do not sell your personal data to third parties. Information may be shared with trusted technical service providers, such as hosting companies or security analysts, who operate under strict confidentiality agreements. If data is transferred outside of Canada, we implement safeguards to ensure a level of protection equivalent to local standards.

We implement reasonable technical and organizational efforts to protect your information, including encryption, firewalls, and secure access controls. While we strive to maintain the highest levels of security, no method of transmission over the internet can be guaranteed as 100% secure.

Depending on your specific location within Canada, you may have rights regarding your information:

• Right of access: Request a copy of the data we hold about you.
• Right to rectification: Request corrections to inaccurate or incomplete information.
• Right to erasure: Request the deletion of your data under certain legal conditions.
• Right to object: Object to the processing of your data for specific purposes.

For any questions or to exercise your privacy rights, please contact our data protection team: robocat_support@gmail.com

We reserve the right to update this policy to reflect changes in our operations or legislation. Significant changes will be communicated via our website interface.