Responsible Gambling Policy

Strict age restriction (18+)

Access to our platform is strictly prohibited for anyone under the age of 18. We implement rigorous electronic verification checks to prevent minor participation. It is a legal requirement for all users to verify their age before accessing any gaming features.

Principles of safer gaming

We encourage our users to maintain a healthy relationship with our platform by following these core principles:

  • Viewing as a form of entertainment, not a way to earn money.
  • Only play with funds that you can afford to lose.
  • Set a budget and time limit before you start a session.
  • Avoid playing when you are feeling stressed, upset, or under the influence of substances.

Technical tools for self-management

We provide a variety of technical tools to assist you in staying in control:

Deposit and loss limits You can set daily, weekly, or monthly limits on the amount you deposit or the amount you can afford to lose. Once these limits are reached, the system will prevent further activity until the period resets.

Session and time limits Set reminders or hard stops on the duration of your play to ensure you take regular breaks and do not lose track of time.

Time-outs and self-exclusion If you need a short break, you can request a "Time-out" (24 hours to 6 weeks). For more serious concerns, our "Self-Exclusion" tool allows you to block your access to the platform for a period of 6 months or more.

Identifying warning signs

It is important to monitor your habits. If you find yourself chasing losses, borrowing money to play, or neglecting work and family responsibilities, you may be experiencing gambling-related harm. We advise you to step back and use our self-management tools immediately.

Seeking professional support

If you feel your play is becoming a problem, we strongly recommend seeking help. Numerous independent organizations in Canada provide free, confidential advice and support for individuals affected by gambling issues.

Protection of minors and shared devices

If you share your computer or mobile device with minors, we recommend:

  • Install parental control software.
  • Never leave your device unattended while logged in.
  • Keep your login credentials secure and private.

Policy monitoring and training

Our support teams are trained to identify signs of potential distress and are available to provide information on our control tools. We periodically review our safer gaming measures to align with industry best practices and Canadian regulatory standards.

Updates to this policy

We reserve the right to modify this policy to improve player protection. Changes will be updated on this page regularly.

🇬🇧 English